Location: Remote (U.S.)
Employment Type: Full-Time / Part-Time / Contract (Flexible Based on Project Needs)
Reports To: Technical Lead / Project Manager

About M Enterprise Holdings LLC (MEH)

M Enterprise Holdings LLC (MEH) is a consulting and technology solutions firm supporting government agencies, healthcare organizations, nonprofit organizations, and mission-driven clients. MEH provides expertise in information technology, digital transformation, data analytics, application development, cybersecurity, and operational improvement.

Our team works with clients to design, implement, and support technology solutions that improve business processes, enhance data accessibility, strengthen decision-making, and support mission-critical operations.

MEH is seeking an experienced and detail-oriented IT Analyst to support technology initiatives, system administration activities, business analysis, technical support, and client technology solutions.

Position Summary

The IT Analyst will support MEH project teams by analyzing technology requirements, supporting enterprise systems, troubleshooting technical issues, improving workflows, and assisting with the implementation and optimization of information technology solutions.

The ideal candidate has a strong understanding of IT operations, systems analysis, user support, and technology implementation. This individual will work collaboratively with technical teams, project managers, and clients to ensure technology solutions meet operational and mission requirements.

Key Responsibilities

IT Systems Analysis & Support

• Analyze business and technical requirements to support technology solutions.
• Evaluate existing systems, applications, and processes to identify improvement opportunities.
• Support system configuration, testing, implementation, and maintenance activities.
• Monitor system performance and assist with issue resolution.
• Troubleshoot hardware, software, network, and application-related issues.
• Provide technical support and guidance to end users.

Business & Technical Analysis

• Gather and document user requirements.
• Translate business needs into technical specifications.
• Develop workflows, process documentation, and system diagrams.
• Support technology assessments and gap analyses.
• Assist with system upgrades, migrations, and integrations.
• Prepare technical reports, user guides, and standard operating procedures (SOPs).

Application & Platform Support

• Support enterprise applications and cloud-based platforms.
• Assist with Microsoft 365 administration and configuration.
• Support SharePoint sites, permissions, workflows, and content management.
• Assist with Power Platform solutions, including Power Apps and Power Automate.
• Support database applications, dashboards, and reporting solutions.
• Assist with software testing and quality assurance activities.

Cybersecurity & Compliance Support

• Assist with cybersecurity best practices and technology controls.
• Support user access management and permissions reviews.
• Assist with security documentation and compliance activities.
• Monitor system access and support audit requirements.
• Follow organizational security policies and data protection standards.

Project Support

• Participate in technology implementation projects.
• Support project planning, testing, deployment, and documentation.
• Track technical issues, risks, and action items.
• Participate in client meetings and technical discussions.
• Coordinate with developers, analysts, vendors, and stakeholders.

Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or related field; equivalent experience considered.
• 2+ years of experience in IT support, systems analysis, business analysis, or technology implementation.
• Experience supporting enterprise applications and users.
• Strong troubleshooting and problem-solving skills.
• Ability to analyze technical issues and recommend solutions.
• Excellent written and verbal communication skills.
• Ability to work independently in a remote environment.

Preferred Qualifications

• Experience supporting government, healthcare, nonprofit, or enterprise environments.
• Experience with federal, state, or local government technology projects.
• Familiarity with cybersecurity frameworks and compliance requirements.
• Experience with system administration and user access management.
• Experience supporting cloud environments.
• IT certifications such as:
  • CompTIA A+
  • CompTIA Network+
  • CompTIA Security+
  • Microsoft Certified: Azure Fundamentals
  • Microsoft 365 Certified
  • ITIL Foundation

Technical Skills

Preferred experience with:

Microsoft Technologies

• Microsoft 365
• SharePoint Online
• Teams Administration
• Power Platform
• Power Apps
• Power Automate
• Azure

Systems & Applications

• Windows operating systems
• Cloud-based applications
• Enterprise applications
• Ticketing systems
• Identity and access management tools

Data & Reporting

• Microsoft Excel (Advanced)
• Power BI
• SQL
• Data validation and reporting

Project Tools

• Jira
• Azure DevOps
• ServiceNow
• Smartsheet
• Microsoft Project

Desired Competencies

Successful candidates will demonstrate:

• Strong analytical thinking
• Customer service mindset
• Attention to detail
• Technical problem-solving ability
• Ability to communicate technical concepts to non-technical users
• Organization and time management skills
• Adaptability and willingness to learn new technologies
• Ability to support multiple projects and priorities

Project Areas May Include

The IT Analyst may support MEH projects involving:

• Government enterprise applications
• Navy/DoD technology solutions
• Public health information systems
• HMIS and healthcare platforms
• Data dashboards and reporting environments
• SharePoint and Microsoft 365 solutions
• Cloud technology implementations
• Nonprofit technology modernization
• Cybersecurity and compliance initiatives

What We Offer

• Flexible work environment
• Remote work opportunities
• Opportunity to support meaningful mission-driven projects
• Exposure to government, healthcare, nonprofit, and enterprise technology environments
• Professional development opportunities
• Collaborative and innovative team culture
• Opportunities for career growth

How to Apply

Interested candidates should submit:

• Resume
• Cover letter describing relevant IT experience
• Professional references (if requested)

Applications will be reviewed on a rolling basis.

M Enterprise Holdings LLC is an Equal Opportunity Employer. We encourage qualified candidates from all backgrounds to apply.